Just FYI- Palm considers *ANY* problems with the keyboard "user caused," regardless if they are even fresh out of the box. They can't (or won't) accept that occasionally their products don't work properly even if you *don't* drop them.
You would think having a usable keyboard is sorta critical now that they've almost eliminated the ability to use Graffiti, but Palm uses their faulty keypads to justify a $179.00 repair bill, refusing to cover it under warranty. That's $29.00 MORE than they'll give you for your old 650 - and THEY want it to be in working condition!
