It's been confirmed as defective by the Sprint store. They told me I only have one exchange left. They'll also let me downgrade to a BB Curve despite having already used my one phone model exchange. I think I'm going to try one more Pre at the store and make sure it's PERFECT. If it's not, I'll go with the BB. BB just feels like a major downgrade (especially the way it handles/doesn't handle IMAP e-mail).
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