TreoCentral.com - View Single Post - Sprint Airave and Pre communication error

apron · 10/24/2009, 01:29 PM

I have an Airave device which just cannot communicate with the Pre; The Airave tech support has exhausted all their recommendations. All lights light up blue (stable GPS and system light). Our current location seems to be in some kind of a fringe zone with the device frequently jumping from Ev and 4 bars to none! (resulting in frequent dropped calls) One Airave rep told me that the nearest Sprint owned tower was almost 6 miles away but it looks like Sprint uses an affiliate tower nearby.

When I dial *99 I get a recorded message: "This feature code is not valid; Message 1 Switch 396".

Has any one else received this error when setting up the Airave? I am waiting for the CTMS ticket to be worked on. If it does not work I am contemplating on closing my Sprint accpount and returning back to my previous CDMA provider with reliable coverage (as part of the 30d satisfaction guarantee).

10/24/2009, 01:29 PM	#1 (permalink)
apron Member Join Date: Oct 2009 Posts: 13 Thanks: 1 Thanked 0 Times in 0 Posts	Sprint Airave and Pre communication error I have an Airave device which just cannot communicate with the Pre; The Airave tech support has exhausted all their recommendations. All lights light up blue (stable GPS and system light). Our current location seems to be in some kind of a fringe zone with the device frequently jumping from Ev and 4 bars to none! (resulting in frequent dropped calls) One Airave rep told me that the nearest Sprint owned tower was almost 6 miles away but it looks like Sprint uses an affiliate tower nearby. When I dial *99 I get a recorded message: "This feature code is not valid; Message 1 Switch 396". Has any one else received this error when setting up the Airave? I am waiting for the CTMS ticket to be worked on. If it does not work I am contemplating on closing my Sprint accpount and returning back to my previous CDMA provider with reliable coverage (as part of the 30d satisfaction guarantee).