TreoCentral.com - View Single Post - Stupid me - pathetic story

anant · 04/20/2005, 05:33 PM

I apologize if this is posted in the wrong place, buts a story of what NOT to do when returning a Treo 600 to palm, and its also a request for a kind soul to donate a non working Treo 600 to me.

It all started when I decided to upgrade my Treo 600 (which stopped working) for a 650. AT&T refused to take back my non-working 600 but said I could return through PalmOne. I called PalmOne, they very kindly shipped me a working 600 and provided me with return packaging for the non-working 600 - which they would charge me for after 15 days if I did not return.

This is where things get hairy. My mom was visiting, and in the spirit of maternal love she decided to clean my room, in the process of which she threw away the return labels for shipping the treo back to palm. At this stage things could have still ended happily - IF i had rememberd that Palm gave me the replacement Treo and NOT AT&T. After 10 days of searching for the return label I called AT&T (note: NOT palm) and asked for a return label, which they happily shipped me.

Without another thought I shipped my old defective Treo to AT&T and presumed all was well till I saw a charge for $507.00 from PalmOne for the Treo I had failed to return!!!

Bottom line, I am out $507 (plus the amount I paid for my 650) UNLESS I can provide PalmOne with a non-working (but not visibly broken) Treo 600.

If after hearing my sad story there are any fellow Treo fans out there with a spare (non-working but not visibly defective) Treo 600 which they are willing to provide me I would be eternally grateful!! PM me and we can discuss any monetary compensation you might require.

Thanks so much, and the moral of the story is ..... Clean your own room :-)

04/20/2005, 05:33 PM	#1 (permalink)
anant Member Join Date: Feb 2005 Posts: 35 Thanks: 0 Thanked 0 Times in 0 Posts	Stupid me - pathetic story - need a non working 600 I apologize if this is posted in the wrong place, buts a story of what NOT to do when returning a Treo 600 to palm, and its also a request for a kind soul to donate a non working Treo 600 to me. It all started when I decided to upgrade my Treo 600 (which stopped working) for a 650. AT&T refused to take back my non-working 600 but said I could return through PalmOne. I called PalmOne, they very kindly shipped me a working 600 and provided me with return packaging for the non-working 600 - which they would charge me for after 15 days if I did not return. This is where things get hairy. My mom was visiting, and in the spirit of maternal love she decided to clean my room, in the process of which she threw away the return labels for shipping the treo back to palm. At this stage things could have still ended happily - IF i had rememberd that Palm gave me the replacement Treo and NOT AT&T. After 10 days of searching for the return label I called AT&T (note: NOT palm) and asked for a return label, which they happily shipped me. Without another thought I shipped my old defective Treo to AT&T and presumed all was well till I saw a charge for $507.00 from PalmOne for the Treo I had failed to return!!! Bottom line, I am out $507 (plus the amount I paid for my 650) UNLESS I can provide PalmOne with a non-working (but not visibly broken) Treo 600. If after hearing my sad story there are any fellow Treo fans out there with a spare (non-working but not visibly defective) Treo 600 which they are willing to provide me I would be eternally grateful!! PM me and we can discuss any monetary compensation you might require. Thanks so much, and the moral of the story is ..... Clean your own room :-)