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Old 08/28/2005, 03:50 PM   #12 (permalink)
rixmail
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The sync problem that I am having certainly cannot be unique just to me, yet I have searched for hours on the net looking for the answer but have come up empty.

I purchased a T650 about three weeks ago from Verizon. I am trying to sync but NOTHING will!!! Grrrrrr.... Sorry. I'll try to contain myself.

I'm running Outlook 2000 (9.0.0.2711) on my PC. (Sure, it's old but it works.) I'm getting my mail sent to my Outlook client via a pop3 server. It is configured to receive mail using only that method (vice Corporate or Workgroup).

I used the CD that came with the phone (Verizon) to install a product from IntelliSync. The product is called PC Monitor. I'm sure this product is well known by Treo users.

Well, when I open this Wireless Sync Application (from IntelliSync) I click the Setup button. The next screen gives me a choice to select from Individual Monitor or Workgroup Monitor. I select the Individual Monitor option button then click Next.

The next screen, of course, asks for my Verizon Wireless Phone number and my Verizon password. Clicking Next finally renders the error message.

The error message reads...
"Unable to locate MAPI dlls. Please ensure that Outlook is the default mail client. This may be verified by clicking on Internet Options in the Control Options and selecting the Programs Tab."

Duh! I checked, of course, and Outlook is the default mail client.

Oh! And one last thing: I tried SnapperMail as a go around but it didn't solve the problem.

Any suggestions!
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