Palm is in the buisness of making things easy and straight forward for it's own tech support group. they don't want to overly complicate things. I'm sure they have people who could do everything we have done. It's just not in the companies best interest to do those things.
Then again, I've always wondered why they don't start a "experimental" group which helps out the community with technology details, yet specifically requires you to give up your technical support from them to use it. Thus they would loose nothing, and mostly gain a great amount of innovation. But alas, I'm sure they have their reasons.
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