ScaryHumor

http://www.engadget.com/2007/08/23/p...r-open-letter/

Nothing Earth shattering, but it shows they are listening.

__________________
"To me, clowns aren't funny. In fact, they're kind of scary. I've wondered where this started and I think it goes back to the time I went to the circus, and a clown killed my dad.”
-Jack Handy, SNL-



To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

scandalex

And he still didnt say anything worth noting.

__________________

Ehsan

Ummm yes he did : http://blog.palm.com/palm/2007/08/thanks-engadget.html

__________________
Technological superiority has never won a product battle. If that were the case we would all be flying in supersonic Concordes and using Apple computers.

The key to winning the battle is a combination of price, convenience, marketing, sound business model and a bit of luck.

scandalex

I already read that and stand by what I said; he didnt say anything worth noting..IMO.

Besides, actions speak louder than words.

__________________

cinealta

Colligan said he forwarded it to every member of the Palm executive staff. Treocentral member "Jas O" said he would forward it to Bono & Elevation partners, as well. This should stir the pot and get the creative juices flowing.

LoganT

Engadget open letter to Palm

Ed Colligan's response:

The Official Palm Blog

TurboTiger

I didn't get anything out of this.

They just sent me a 680 survey - I own a 700p.
I ponted out that the survey was misdirected and also took the opportunity to remind them they really screwed up the MR update.

So not only do they not communicate well with their customers, (the MR fiasco) when they decide to communicate, they're not sure who to direct the communications to.

Regardless, I love my Treo, but really think they need to get their act together.

Good Luck

__________________
Sprint Centro

treobk214

Ed's been saying this type of thing for years. Stay tuned indeed folks for the status quo!! More of..... well.... just little increments above the same ole same ole.

bigredgpk

Let's hope that the Linux Palm platform will give Palm the flexibility on the hardware platform. I have a feeling that POS 5.x is limiting them in more ways then just multi tasking and the laundry list of other problems with it.

or they are just ****ed... hard to tell at this point.

__________________
I’m a lucky man to count on both hands
The ones I love..

Visor Pro -> Visor Edge -> Treo 180 -> Treo 270 -> Treo 600 -> Treo 650 -> T|T2+SE T68i -> Treo 600 -> T-Mobile MDA -> Treo 755p -> Treo 800w
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
-> Treo 755p -> PALM PRE


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

ncc1701p

This just in.......

http://www.engadget.com/2007/08/23/p...r-open-letter/

also

http://blog.palm.com/palm/2007/08/thanks-engadget.html

lucanet

What I'd really like is a new Treo with:
1) Same shape and keyboard of 680
2) 3G with HSDPA
3) WIFI
4) Linux core

That's enough for me, since I really really like the aesthetics of the 680. Maybe just a bit slimmer, but that's ok anyway.

TazUk

Not really, as this thread is about Ed's response and both those links have already been posted

Dieter Bohn

I decided it was about time for me to remember that despite it all, I still am a Treo fan.

http://treocentral.com/content/Stories/1317-1.htm

__________________

oalvarez

and if they somehow would make the darn thing less bulky and less heavy i'd be a fan again too! oh, it would also have to work without the resets.

(and it would have to have a larger and higher resolution screen)

__________________
Blackberry Pearl (AT&T), Apple 3G iPhone,
owned and used: Treo 750 (WM5, Cingular)
T680 unlocked (T-Mo), T700wx, T700w, T650, T600
ppc6600, i730, htc mogul, BB Bold, Curve

ncc1701p

I look at this whole situation and think of USWest (Currently Qwest). Back in the day they were horrible if not herendous in the phone business (In Arizona). If not they were even more herendous in their customer service department. Well after many years they really got on the gun and did a total 180 in every aspect where they failed at. All I can do is sit back and watch on the audience to see if Palm can pull this off. I've been a PalmOS user since the Visor(Phone) days and its been a fantastic ride but it's time to grow up or get out. Best of Luck to Palm and hope they can reclaim the market.

bayareastank

I've had a Palm since the Pilot 5000 back in the day, so i'm very loyal to the PalmOS. I think now though it's mostly due to the fact that i've got so much money tied up in after-market software. Which the dev community and the plethora of 3rd party apps to make the Treo do stuff others simply can't is another plus for PalmOS.

BUT i'm stick with my treo650. It's not because i'm so in love with it that i don't want to upgrade, it's just that there's nothing better enough to upgrade to. I want my 480x320 screen back (zodiac days), wifi, and a 2 meg camera. If i could get those, my 650 would be on ebay in 2 seconds.

This new Treo 800 thing we've seen seeing in my opinion is a step backwards. Smaller screen, smaller keyboard. No thanks. It's a kids phone, an introduction to smartphones. Where's the real MAN's next Treo ? I'd even switch to sprint to get it !

neurocutie

Engadget is falling all over itself for actually getting a written response from Palm, giving it "a lot of credit for listening". Fine, I'll extend a little credit, but I'll reserve the bulk of my "credit" extending and praise once I actually see some meaningful progress on the issues raised. Listening in this case, to me, doesn't mean so much a written response, but real action that addresses the issues. And I (nor the market) won't wait much longer...

naftalim

Heck, we here on the Treo Forums have been saying the things that Engadget encapsulated very nicely in their letter for years now.

I am beyond getting excited about the fact that Colligan read it and forwarded it to all their executives.

I want to see real results. As for the Palm Blog, it started off ok, but slowed to a whimper. The last few posts have no interest to most of us.

__________________
PDA Lineage: Sharp Wizard, PalmVx, Tungsten, Treo 650, Treo 750v

webedc

Let's cut Ed Colligan/Palm a little slack. We can't expect Ed/Palm to come up with a rebuttal to every point in the article - at least not in a couple of days.

I do agree that actions speak louder than words. Palm had stepped in the right direction several times but eventually ended up spinning all over. Hopefully it's different this time.

__________________
T R E O s t i l l R O C K S - to a certain extent
Current: AT&T Tilt/HTC 8925/Kaiser
Retired: AT&T Treo 750, VZW Treo 650, 700p, *700w, *700wx (* = loaner phone from Palm)
Tried: AT&T Samsung Blackjack i607

maceyr

Yawn. Let's not forget that this isn't the first open letter to Ed. It's more than 8 months later and there's nothing to show for. I'll believe it when I see it and I am a Palm fan.

__________________

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Flash demos, reviews of PDA and smartphone apps and contests at
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
.
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
.
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.