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Old 09/25/2009, 06:18 PM   #1 (permalink)
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Unhappy No Touch Screen Ability - How do I HARD RESET to erase info?

I need to return my old Pre. The screen cracked rendering EVERYTHING useless. However...I do not want to pass along all my information when I return the phone. Ie: emails, contracts, pics, etc.

How on earth can I possibly Hard Reset the phone and wipe it clean if I cannot use touch screen??? Thanks.
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Old 09/25/2009, 06:20 PM   #2 (permalink)
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hammer?
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Old 09/25/2009, 06:56 PM   #3 (permalink)
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Ever heard of WebOS Doctor? Search!
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Old 09/25/2009, 07:02 PM   #4 (permalink)
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you can remotely wipe your data from your phone from your palm profile online
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Old 09/25/2009, 07:45 PM   #5 (permalink)
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Quote:
Originally Posted by MaxLOL View Post
you can remotely wipe your data from your phone from your palm profile online
Yup, just log onto your Palm profile and select the option to remotely wipe you Pre:

https://ps.palmws.com/palmcsext/cons...oginPage.iface
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Restore your Pre to factory settings using
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Old 09/25/2009, 07:47 PM   #6 (permalink)
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same thing happened to me, and i was able to wipe my phone throught webosdoc and confirmed through my palm profile that it worked (wiping via the palm website was instant, stating that my phone had been wiped).
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