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Old 06/07/2006, 09:24 PM   #1 (permalink)
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Default Who to complain to at Palm re:camera's poor quality pix?

Does anyone know how to contact Palm for problems like that? I'm fairly sure it's a software problem with the camera, because I did have one attempt using the camera where the image was almost as good in low light as the image from my 650.
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Old 06/07/2006, 09:25 PM   #2 (permalink)
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Its true it may be 1.3 mega pixels but its worthless unless you are in alot of light. hopefully they will update this.
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Old 06/07/2006, 09:39 PM   #3 (permalink)
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Yeah, that's why I want to figure out how to contact over there... the more people complain about the camera, the more likely it is that we'll get it fixed in a reasonable period of time.
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Old 06/07/2006, 09:44 PM   #4 (permalink)
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The real problem is you've got a near $700 smartphone and the camera app is there like it's an afterthought. No controls, no settings, no flash, no image quality control, no white balance or anything. I mean a $200 Sanyo phone has better camera software on it than this phone does. If there was a decent camera utility in there you could increase the quality of your pics by 100% for a phone.
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Old 06/07/2006, 10:02 PM   #5 (permalink)
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^^ my thoughts exactly, i would choke a dolphin for some whitebalance... my old Sanyo DID have better software :P
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Old 06/07/2006, 11:08 PM   #6 (permalink)
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By all means, find someone at Palm's email address and let's harrass him/her. Let our voices be heard!
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Old 06/07/2006, 11:23 PM   #7 (permalink)
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this is absolute crap. what in the hell did palm do for 18 months??? What do these guys get paid for. they didn't fix any bugs in the 650 nor did they put much thought into the 700 either. I want that job!
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Old 06/07/2006, 11:23 PM   #8 (permalink)
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Quote:
Originally Posted by treoneo
what in the hell did palm do for 18 months???
It can't be easy to make sure the green light only blinks when there is a message.
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Old 06/07/2006, 11:31 PM   #9 (permalink)
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What I'd like to know is why a third-party developer hasn't come out with an alternate camera app with more advanced controls. Could it be that hard to access the camera functions?
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Old 06/08/2006, 02:07 AM   #10 (permalink)
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exactly. we need to start a bounty for someone to hack the camera app so we can adjust the iris at least. I'll throw in $20!
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Old 06/08/2006, 09:48 AM   #11 (permalink)
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I agree pics are crap in medium to low light...but with some light this thing can take pretty decent pics!

I also noticed 1.3 megapixel pics are crap...period. So I take em at 640x480.

Also, with a little photoshop the pics can turn out pretty good, just put em through a sharpen filter. I resized the pics I took at 1.3 and sharpened them and they actually turn out pretty decent. Yea it's extra work but the end result makes it worth it.

EDIT:

Here's an example.

This was taken in LOW light (cloudy day) at 1.3 megapixels - I resized it and sharpened it...and it ain't too bad.

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Old 06/08/2006, 09:59 AM   #12 (permalink)
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Another example:

This was taken at 640x480 in good light, & sharpened in photoshop



So my take on things is that yea for the price we're paying we should get a better camera...but overall I DO think it's an upgrade from the 650.
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Old 06/08/2006, 01:07 PM   #13 (permalink)
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See, I consider it a downgrade because I can't usually use the 700p's camera inside anymore. With the light sensitivity of this camera, they should have built an LED flash into the Treo, because it's useless indoors otherwise. The 650 was surprisingly good at taking pictures in relatively low light situations.
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Old 06/08/2006, 03:00 PM   #14 (permalink)
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Exactly. it IS a downgrade. Most photos I took were indoors. This camera is utterly useless now. Even indoors with plenty of overhead light it is still too dark. I truely cannot beleive this!! How do we let more light into the lens? Through an app?
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Old 06/08/2006, 03:27 PM   #15 (permalink)
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The camera is useless anyway. I want a cameraless version.
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Old 06/08/2006, 03:38 PM   #16 (permalink)
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honestly,
i believe i know why the imaging is poorer on the 700p with the bigger sensor...
it's because...
they are using the same size sensor but instead of having a certain number of receptors that pick up light and translate the data into a picture...they've overstuffed it with 1.3 million pixel receptors...
kinda like stuffing sardines in a can...
if you put 3-10 in a can you'll have nice fluffy undamaged sardines when you open up the can, versus stuffing 30 sardines in the same can...where you're going to get compressed flattened and damaged sardines...(gross analogy but i hope you get the point)...
same principles in camera pixels...

and usually when you cram that many pixels into a small sensor, it translates to really poor low light photos and more noise issues....
hope this helps...
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Old 06/08/2006, 04:37 PM   #17 (permalink)
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thankx mush but can this be hacked via software??
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Old 06/08/2006, 05:15 PM   #18 (permalink)
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Quote:
Originally Posted by treoneo
thankx mush but can this be hacked via software??
unfortunately not really unless you do some major R&D to develop
and that wouldn't be cost effective for palm...

bear in mind however...
650 photos will be great on screen poor in print

700p photos will be good to ok on screen, better if you use aftermarket software to enhance...and good in print
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Old 06/08/2006, 05:27 PM   #19 (permalink)
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Quote:
Originally Posted by treoneo
thankx mush but can this be hacked via software??
I wonder if the CameraTest for the 600/650 would work on the 700p and change the settings we need? If anyone tries this, please fully read the discussion thread as it can hose your camera.

D/L Link - http://mytreo.net/downloads/details-111.html?Cameratest
Discussion on this App - Cameratest Settings!
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Old 06/08/2006, 06:04 PM   #20 (permalink)
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Quote:
Originally Posted by stroths
I wonder if the CameraTest for the 600/650 would work on the 700p and change the settings we need? If anyone tries this, please fully read the discussion thread as it can hose your camera.

D/L Link - http://mytreo.net/downloads/details-111.html?Cameratest
Discussion on this App - Cameratest Settings!
i think this won't work only because i heard that the 700 camera does not have any functions that you can really tweak or play with...
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