Virtual Keyboard Install Assistance

inlight96 · 10/19/2009, 11:40 PM

Could someone please help me with the uninstall/install of the virtual keyboard?

I tried to install the VK and it failed to work. So I went into Preware and it only had an option to install. I went in using WEBOSQuickinstall and it will not allow me to delete, nor will it allow me to install. I ran the Emergency Patch Recovery, undid all other patches except this. Ran WebOS Repair Utility to no avail either.

This is the error that I get

Code:

Failed
ErrorGenericMethodException: Failure during 'postinst' operation
patching file usr/palm/frameworks/mojo/builtins/palmInitFramework200_18.js
patching file /usr/palm/frameworks/mojo/submissions/200.18/resources/da_dk/kbchars_fulltable_azerty.json
patching file /usr/palm/frameworks/mojo/submissions/200.18/resources/da_dk/kbchars_fulltable_qwertz.json

It then repeats this for awhile. It then begins saying:

Code:

The next patch would create the file usr/palm/frameworks/mojo/submissions/200.18/templates/kbselector/char.html, which already exists! Assume -R? [n]
Apply anyway? [n]
Skipping patch.
1 out of 1 hunk ignored - saving rejects to file usr/palm/frameworks/mojo/submissions/200.18/templates/kbselector/char.html.rej

The next patch.....

This continues on for numerous command lines.

What do I need to do to uninstall and then reinstall so the keyboard works properly? FYI The virtual keyboard has never worked on my Pre.

Looked at the other threads and didnt find an answer. Thanks for your help.

Shadavis08 · 10/20/2009, 12:02 AM

hook your phone up to computer usb mode and look in there for the virtual keyboard folder and delete it then go into preware on your phone and install it . it should be that easy. if there is no folder in ur phone then it never installed correctly .

Shadavis08 · 10/20/2009, 12:04 AM

if you go into web os QI ,tools , device management , to the right click on applications and scroll to the bottom and if you see virtual keyboard then uninstall right there

emoney_33 · 10/20/2009, 10:05 PM

Quote:

Originally Posted by Shadavis08

hook your phone up to computer usb mode and look in there for the virtual keyboard folder and delete it then go into preware on your phone and install it . it should be that easy. if there is no folder in ur phone then it never installed correctly .

The folder in usb mode has nothing to do with installation errors. Never has, never will. It only contains theme images and configuration.

The problem is somehow a file that was created by a previous install was not removed. Try running EPR, or manually removing the files that are stuck around.

inlight96 · 10/20/2009, 11:12 PM

Quote:

Originally Posted by emoney_33

The folder in usb mode has nothing to do with installation errors. Never has, never will. It only contains theme images and configuration.

The problem is somehow a file that was created by a previous install was not removed. Try running EPR, or manually removing the files that are stuck around.

Eric,

Thanks for the cut to the chase. I tried EPR to no avail. How would I manually search for the errors? Is there a place to look at the code?

Thanks.

seemefly1 · 10/20/2009, 11:40 PM

i also am having the same issue

awcfy6 · 10/21/2009, 02:31 AM

I have the same issue, can someone please help me figure this out!

emoney_33 · 10/21/2009, 01:59 PM

Quote:

Originally Posted by inlight96

Eric,

Thanks for the cut to the chase. I tried EPR to no avail. How would I manually search for the errors? Is there a place to look at the code?

Thanks.

For this case you should be able to easily remove the files from a terminal. (novaterm from PC or terminal app installed via preware).

First you want to mount the filesystem as writeable, which you can do with the terminal command:

Code:

mount -o rw,remount /

Next for any file that you get the message "The next patch would create the file <file>...", you want to remove that file. You can do this by the following terminal command:

Code:

rm <file>

PS: Make sure the <file> is prefixed with / (the output for example says usr/palm..., but you want to remove /usr/palm...)

Then you can remount your filesystem back to read-only for security, by issuing the terminal command:

Code:

mount -o ro,remount /

vincey2kr1 · 10/23/2009, 04:02 PM

i installed virtual keyboard via preware but Its not working correctly. I've installed and removed several times as well. I can get the virtual keyboard to come up by double tapping on the gesture screen while i'm in the menu app page. As soon as i exit out of it to desktop or change cards it exits away with the menu screen

mk3 · 10/24/2009, 02:23 AM

Save problem here, appears to be not writing over existing files during the re-installation. Eric thanks for the instructions, I will give that a try in the morning but I really don't anything about the Linux stuff. arrrrrr!

[EDIT:] Couldn't wait, figured out how to do the root thing and typed in the rm commands and that did the trick. THANK YOU ERIC!

Maybe since lots of people are having this problem the install script could just be re-written to delete or write over existing files???

arthurthornton · 10/26/2009, 03:43 PM

Quote:

Originally Posted by vincey2kr1

i installed virtual keyboard via preware but Its not working correctly. I've installed and removed several times as well. I can get the virtual keyboard to come up by double tapping on the gesture screen while i'm in the menu app page. As soon as i exit out of it to desktop or change cards it exits away with the menu screen

The VK does not stay open all the time. You need to open it in each card each time you open the card.

Change · 10/27/2009, 11:39 AM

Quote:

Originally Posted by mk3

Maybe since lots of people are having this problem the install script could just be re-written to delete or write over existing files???

I'm wondering why each patch isn't constructed this way? If trying to install a patch, and it finds previous files there, it should automatically overwrite those files so the patch will apply.

Would probably save some people from damaging their phones when trying to mount and delete stuff manually.

sallyboy · 10/27/2009, 03:42 PM

I had the same issue, files being already found. Well, I was nervous about using the Terminal app, but I figured if I took my time, and followed emoney_33's instructions, all would be fine. I did, and they are.

sallyboy · 10/27/2009, 03:59 PM

I used the Terminal app, is there a way to ensure your pre is back in read-only? I wrote the command line: mount -o ro,remount / Am I to just assume that it's back to read-only?

emoney_33 · 10/27/2009, 05:25 PM

Quote:

Originally Posted by sallyboy

I used the Terminal app, is there a way to ensure your pre is back in read-only? I wrote the command line: mount -o ro,remount / Am I to just assume that it's back to read-only?

If you didn't receive an error you can be confident it is.

(BTW: It will come up read-only after a reboot but that isn't necessary unless just to ease your mind)