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Old 10/13/2009, 09:34 PM   #1 (permalink)
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Default Exchange Remote Wipe Disable

Would there be a way to disable the Remote Wipe?

My Pre works great with my corporate email but my IT dept won't approve it for use. Thus every month they send down a remote wipe to all non-approved devices, deleting everything.

Also, if I could spoof a different device they wouldn't be able to determine that I am using a non-approved client. I did try the webbrowser User Agent spoof but it didn't do the trick. My pre with WebOS 1.1 showed in the active sync logs as Palm/1.0.1 The IPhone shows up as Apple-iPhone/703.144

Thanks if anyone has any ideas.
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Old 10/13/2009, 09:45 PM   #2 (permalink)
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Search for how to disable updates..
The same file that's used for updates is used (If I recall correctly) for remote wipes...

-mark
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Old 10/14/2009, 01:11 AM   #3 (permalink)
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Unfortunately for you wala, they also show up with a unique ID, and iPhones start off with AppleID& or something like that (I implemented our ActiveSync at my place of employment). You'd have to spoof an Apple ID as well as the device.. kind of like they did for the USB itunes sync.
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Old 10/14/2009, 10:06 AM   #4 (permalink)
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If you tried this crap on my network I would have you fired. Your IT people don't make these policies just to screw with you. Your only bolstering the case for why it's necessary.

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Originally Posted by wala0003 View Post
Would there be a way to disable the Remote Wipe?

My Pre works great with my corporate email but my IT dept won't approve it for use. Thus every month they send down a remote wipe to all non-approved devices, deleting everything.

Also, if I could spoof a different device they wouldn't be able to determine that I am using a non-approved client. I did try the webbrowser User Agent spoof but it didn't do the trick. My pre with WebOS 1.1 showed in the active sync logs as Palm/1.0.1 The IPhone shows up as Apple-iPhone/703.144

Thanks if anyone has any ideas.
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Old 10/14/2009, 04:28 PM   #5 (permalink)
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Thanks Ryley, that is very helpful. You're right, I should be fired for trying to access my email.
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Old 10/14/2009, 04:33 PM   #6 (permalink)
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Glad to clear that up for you. I find that sometimes employees do not understand that their individual needs to override the security concerns of the entire corporation. However I find that after a brief meeting they usually see the light. I will only now allow the Pre if running 1.2.1 so that I can remote wipe if necessary (among other things).

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Thanks Ryley, that is very helpful. You're right, I should be fired for trying to access my email.
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Old 10/14/2009, 08:10 PM   #7 (permalink)
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Originally Posted by ryleyinstl View Post
Glad to clear that up for you. I find that sometimes employees do not understand that their individual needs to override the security concerns of the entire corporation. However I find that after a brief meeting they usually see the light. I will only now allow the Pre if running 1.2.1 so that I can remote wipe if necessary (among other things).
couldn't agree more!! damn thing ignored policy up until 1.2 didnt it?
I hate users most of the time, all they do is whine about being locked out of stuff.

BTW wala, you absolutely should be fired for trying to access system resources illegally. If you were told it is again the company IT policy, then you are breaking company policy, plain and simple.
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Old 10/14/2009, 08:47 PM   #8 (permalink)
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Originally Posted by wala0003 View Post
Thanks Ryley, that is very helpful. You're right, I should be fired for trying to access my email.
The funny part is that it isn't your email - its your employers. Sucks, but that's reality. At my office, unapproved devices on the network is a termable offense.
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Old 10/14/2009, 11:38 PM   #9 (permalink)
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Only one out of every 1000 employees understand this.

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The funny part is that it isn't your email - its your employers.
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Old 10/14/2009, 11:56 PM   #10 (permalink)
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Quote:
Originally Posted by ryleyinstl View Post
If you tried this crap on my network I would have you fired. Your IT people don't make these policies just to screw with you. Your only bolstering the case for why it's necessary.
If my IT people tried this crap at my business I would fire them.
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Old 10/15/2009, 12:02 AM   #11 (permalink)
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Quote:
Originally Posted by mooshue View Post
I hate users most of the time, all they do is whine about being locked out of stuff.
The problem with that attitude is that your company is probably not run by IT people. You will have a very short career with that attitude.

You need to remember that the IT department is an internal vendor and your users are your customers not your enemies. Usually they are the ones that make money for your company. If you worked for me you would be gone tomorrow.
There is more to business than computer geeks and their insecurity.
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Old 10/15/2009, 10:23 AM   #12 (permalink)
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I think the problem with the OP was that wala0003 was asking for tips on how to circumvent his corporate IT policy to gain wrongful accsess to company data. This isn't the kind of thing we should be encouraging here.

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If my IT people tried this crap at my business I would fire them.
If your IT people are going against your documented IT policy then I would hope you would fire them.
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Old 10/15/2009, 11:37 AM   #13 (permalink)
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Quote:
Originally Posted by ryleyinstl View Post
I think the problem with the OP was that wala0003 was asking for tips on how to circumvent his corporate IT policy to gain wrongful accsess to company data. This isn't the kind of thing we should be encouraging here.



If your IT people are going against your documented IT policy then I would hope you would fire them.
And I'd hop you'd fire yourself, (rc46), if you also didn't follow your documented IT policy that you fire people for not following..

There's a few mindsets going on in this conversation...

OP is wanting to circumvent IT policy (which it appears they aren't in control of), which is a big No No.. I agree with the IT staff..

rc46 is apparently the owner, or someone high up, who can affect IT policies. With rc46's attitude though, I'd hate to work there as an IT person, as it seems that whatever rc46 wants, rc46 makes IT change policy to make rc46 happy.. just because rc46 is happy isn't always the best way. You hired IT people to run IT for a reason.. Most likely they (hopefully they are), follow best practices and have policies to promote best practices, and information security.

The IT staffer who hates their users (that's a *LOT* of IT staffers, and I can agree at times). It's understandable, since IT staff rely on technology and policies to keep the data safe, that's our job. IT staff don't always understand why some people have trouble with technology and it's frustrating to them (been there, done that).

The IT staffer who understands their users, they actually understand their users have a hard time with technology therefore don't care about IT/IT policies. In that case, I've learned you have to explain it to them in terms they'd understand. I've had the best luck once I've learned how a user relates, to getting them to understand why we have policies and why they need to follow them.

In our company, people have been terminated by not following IT policies, why? because it can cost the company lots of money, possible lawsuits, and lose state certifications, as well as federal certifications.

Wow, I was rambling soo much, forgot the point.. oh yeah.. Bascially some IT policies suck, but odds are they are there for a reason. If you don't understand, just ask, if you don't like it, then either don't work there, or just deal with it.
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Old 10/15/2009, 01:07 PM   #14 (permalink)
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Quote:
Originally Posted by rc46 View Post
The problem with that attitude is that your company is probably not run by IT people. You will have a very short career with that attitude.

You need to remember that the IT department is an internal vendor and your users are your customers not your enemies. Usually they are the ones that make money for your company. If you worked for me you would be gone tomorrow.
There is more to business than computer geeks and their insecurity.
yea, well when your company data is compromised because you or one of your baby employee's had to have something that we strongly are against, we will see who is whining and insecure. IT's job is to keep everything running 24/7 with the most secure atmosphere possible, period.
I'm 10 years into my short career and my mentality has not changed since day one.
If it makes business sense then i would do whatever they are requesting. The problem is, 99% of the time the user has another personal, not business, agenda that goes against the policy's.

Don't mistake logical thinking and understanding with "geek" as you put it.
I don't game, i hate star wars, and i am probably more athletic and in shape than most of your entire company
Everything just naturally makes logical sense to me and is easy, therefore i would be stupid not to make it a career.
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Old 11/09/2009, 08:19 PM   #15 (permalink)
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Quote:
Originally Posted by mooshue View Post
couldn't agree more!! damn thing ignored policy up until 1.2 didnt it?
I think it STILL ignores policy which makes me crazy. If the Exchange policy is "Require device encryption", the Pre shouldn't connect, right? If simple PIN password policy is set to 6, it shouldn't connect, right?

Come on Palm - Either support ActiveSync or DON'T support ActiveSync.
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